FAQ's

No, DirectLink provides high speed internet access using point-to-point technology.

Yes, our network is completely compatible with all VoIP products. Use our VoIP to save money.

No, our bandwidth is delivered using our PTP network.

Yes, DirectLink provides free web-based e-mail access on our web-site www.mydl.com

Purchased bandwidth from tier one and two providers is distributed by broadcasting  a radio signal to your home or business. This connects to our network using the subscriber modules installed at your site. The Subscriber module converts the wireless signal into an Ethernet connection.

Our equipment is ruggedized for 99.999% reliability to deliver exceptional performance at the most extreme temperatures and under the most difficult weather conditions.

Most of today’s cordless telephones will pick an open frequency and will not interfere. If you think you are experiencing interference contact our support team for suggestions on how to resolve the issue.

No, while both services are wireless, our network uses radio frequencies and travels less than 1-10 miles to our tower sites, while satellite system signals have to travel over 25,000 miles each way through the earth's atmosphere.